Skype sometimes does not auto discover the user’s account on Office 365. A few steps to be taken and a code to run.
The code is used to create auto discovery process for the domain name of the company.
- Make sure the computer is updated to the latest MAC OS updates.
- Reinstall Skype again
- Open Terminal and type the following code:
defaults write com.microsoft.SkypeForBusiness trustedDomainList -array-add “lync.com” “companydomainname”